ABOUT myCSN

Care Support Network enables older Australians and people with disability to be supported to live the life they want.​​​ 

We believe in simplicity, flexibility and transparency to bring choice, freedom and quality of life for our clients and carers.
Australia is undergoing one of the greatest social reforms since Medicare came into effect in 1984. In the past, older Australians and people with disability seeking personal care support at home had very little choice or control. Over time, the aged care and disability support systems have become complex, costly, unwieldy and inflexible – often making life extra difficult for people attempting to navigate it all.

For the first time, we are seeing the opportunity for revolutionary change, thanks to the introduction of Consumer Directed Care (CDC) and the National Disability Insurance Scheme (NDIS).

Care Support Network is part of this revolution. For a collective 30 years, founders Rob Evers and Irena Gelman have both been actively involved in Australia’s aged care and disability support sectors.

We know from real life experience that a simple "tweaking" of current services simply won’t solve the challenges. An entirely fresh approach is desperately needed.

We imagine a new world that combines the power of cutting-edge technology, authentic community and committed relationships. Care Support Network makes that new world a reality via a secure online environment connecting customers directly with trusted care providers, and our approachable and professional client services teams.
  
myCSN brings freedom

Our Vision​

​​Older Australians and people with disability are enabled to lead full lives, connected to a supporting community where they can access the care, support and services that they want in a safe environment.​​

Our Purpose

​​​​To create services with greater choice and transparency for customers (older people and people with disability) as well as personal care and support providers.

​We enable people to feel connected, to control the choice of carers and type of care and support services that they receive.

We equip personal care and support providers with greater flexibility, work diversity, community and independence.

Our Values

Empowerment
Simplicity
Flexibility
Collaboration​

Our Founders

​​​​Rob Evers​​
Co-Founder and CEO

Rob is a co-founder and CEO of Care Support Network. He has been in leadership positions (CEO/Director) of aged care and disability organisations – both for profit and not for profit – since 2002. Prior, Rob was General Manager Australia for MYOB Limited, which grew four-fold under his leadership in 2000.

Irena Gelman
Co-Founder and Chief Operating Officer

Irena is a co-founder and the Chief Operating Officer of Care Support Network. She has been providing HR consulting and advisory services since 2002 after an eight-year role with Westpac. Irena understands how to create an environment that attracts and retains staff and she has experienced first-hand the staffing challenges of the aged care and disability services sectors.